Legal Administration
JND is sleek, nimble and always conscious of the challenges and pressures facing our clients.

JND is a new breed of administrator in the class action, bankruptcy and mass tort arenas - one that delivers the refreshing insight and tactical expertise you need to navigate an ever-changing legal landscape.

Speed, efficiency and accuracy are more important than ever. JND is sleek, nimble and always conscious of the challenges and pressures facing our clients. Transparent and accountable, we are committed to bringing projects in on time and on budget.

JND leadership is actively engaged and provides executive oversight on every case. Our principals, Jen (J) Neil (N) and David (D), are proven experts with more than 70 years collective experience in law and administration. Ours is the most seasoned executive management team in the business, having overseen some of the largest and most complex cases in our country's history.

As your trusted partner, JND delivers responsive service and creative solutions to help you realize your goals.

Management Team

Our Principals.

With over 70 years of collective experience in law and administration, ours is the most seasoned executive management team in the business. When you work with JND, your case receives the personal attention and expertise of our principals - Jen (J) Neil (N) and David (D) as well as the experience and knowledge shared by our additional key executives.

jennifer keough

Jennifer Keough

As a founder and managing director of JND Legal Administration, Jennifer is dedicated to staying involved with every facet of the business both as the CEO of JND’s Class Action Administration and as an active board member of each of JND’s business lines. With more than 20 years of legal experience, Jennifer has handled some of our country's largest, high-profile engagements, including the BP Deepwater Horizon Settlement, Cobell Indian Trust Settlement, Engle Smokers Trust Fund, Gulf Coast Claims Facility, Stryker Modular Hip Settlement and Verizon Wireless FTC Litigation.

She has testified on settlement administration matters in many courts nationally and before the Senate Committee for Indian Affairs. Jennifer is frequently invited to speak on class action issues and has written numerous articles in her areas of expertise.

Prior to forming JND, Jennifer was COO and executive vice president for one of the then largest legal administration firms in the country. Previously, Jennifer worked as a class action business analyst at Perkins Coie, one of the country's well-known law firms, responsible for managing complex class action settlements and remediation programs, including the selection, retention and supervision of legal administration firms.

Jennifer earned her J.D. from Seattle University. She also graduated from Seattle University with a B.A. and M.S.F. with honors. In 2013, she was profiled in a CNN article, "What Changes With Women in the Boardroom." In 2015, she was named a "Woman Worth Watching" by Profiles in Diversity Journal.

neil zola

Neil Zola

As a founder and managing director of JND Legal Administration, Neil has made it his priority to be involved in all aspects of the business. Over the course of his career, Neil has personally overseen dozens of the largest legal administration projects in our country's history, including the Auction Houses Antitrust Litigation, BP Deepwater Horizon Settlement, IPO Securities Litigation, Visa/Mastercard Antitrust Litigation and Worldcom Securities Litigation. 

Neil has testified in many courts throughout the country on class action settlement matters and has written numerous articles on the subject. He also is an inventor of a patented electronic claims filing system. Neil is sought after to consult on a multitude of legal administration matters and to speak on class action issues.

Prior to forming JND, between 2000 and 2015, Neil held positions as general counsel, chief operating officer, and president at one of the then largest legal administration firms in the country. Before this, Neil was a partner with a boutique litigation firm in New York City where he handled complex litigation matters for nearly 10 years.

Neil earned his J.D. from UCLA School of Law, where he has served on the board of the Alumni Association and has been a featured speaker in their Distinguished Alumni Lecturer Series. He received his B.A., cum laude, from the University of Pennsylvania. Neil was recently featured on "Worldwide Business" with Kathy Ireland.

david isaac

David Isaac

As a founder and managing director of JND Legal Administration and a leader in the legal administration business for over 20 years, David is integral in the growth of all aspects of JND. 

David is credited with changing the industry landscape by providing "one-stop shopping" service offerings and hiring experienced lawyers to manage settlements and bankruptcies. During the course of the last 20 years David has also managed several historic cases including the American Airlines Bankruptcy, Engle Smokers Trust Fund, GM Bankruptcy and IPO Securities Litigation.

Prior to forming JND, David was the CEO of one of the then largest legal administration firms in the country and was a member of the global executive management team at their parent company. Before entering the legal administration business, David was a practicing class action attorney for a securities class action boutique in New York City.

David earned his J.D. from the Benjamin N. Cardozo School of Law and his B.A. from Yeshiva College. David is currently the vice chairman of the Board of Overseers of the Sy Syms School of Business.

Additional Key Executives.

Amanda Horn
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Amanda Horn

Amanda Horn is SVP of Client Services at JND Legal Administration.  Amanda joins the leadership team after practicing law and serving over twenty years in various leadership roles at third-party administration companies. With her vast experience in the industry, Amanda is in-tune with the ever-changing world of legal administration. Her legal industry knowledge gained, in part, by her longevity in the business has given her a perspective that benefits each client. Because her experience is not limited to practice area or party, Amanda is able to easily consult with key decision makers on either side of the aisle with the utmost understanding and professionalism.

Her experience in the administration world has not been limited to executive roles; instead, Amanda also worked her way through the operational ranks, giving her the advantage of having been immersed in case management as well as being engaged in developing and maintaining client relationships. This unique combination of talents makes Amanda a valuable asset to clients as well as to JND as a whole.

Amanda has partnered with clients on many high-profile administrations in a vast array of business sectors including, the music industry, financial services, annuity, consumer products and employment, as well as cases involving data breach and the Telephone Consumer Protection Act (TCPA).  For example, Amanda worked tirelessly on the NMPA Late Fee Program, a 2010 out-of-court settlement facilitated by Kenneth Feinberg between the major music labels and music-publishers.  This protracted and complex music industry administration gave rise to additional significant music industry administrations under Amanda’s charge.

In addition to her extensive administration experience, Amanda was an attorney with Hagens Berman Sobol Shapiro, LLP.  Amanda earned her B.A. in anthropology at the University of California, Los Angeles and received her J.D. from Willamette University. She is licensed to practice law in the states of California and Oregon.

Robert Klamser
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Robert Klamser

Robert Klamser is the president of JND Corporate Restructuring and blends expertise in the logistics of corporate restructuring with an operational and technical background. Previously, Robert was co-founder of the bankruptcy claims and noticing firm, UpShot Services LLC, which was acquired in 2016 and renamed JND Corporate Restructuring.

Robert has managed every facet of over 100 high-profile bankruptcy cases. He has worked directly with corporate debtors and other professionals to formulate and execute unique strategies for each case. From innovations such as e-claims and e-balloting, to the company’s real-time noticing database, Robert's signature can be found on virtually everything at JND Corporate Restructuring.
Prior to this, Robert was the director of corporate restructuring services and the former vice president of operations of one of the nation's largest claims and noticing agents. On the operations side, he developed and managed scalable business processes as the company grew from three to over three hundred employees. As a leader of the Restructuring Services group, Robert dictated direction on all aspects from technology to billing practices. Always one to wear multiple hats, Robert worked as the lead consultant on a number of high-profile corporate bankruptcy cases.
Robert was recently named one of Colorado’s most influential young professionals by ColoradoBiz Magazine. In 2015, Robert was announced as the winner of the 6th Annual M&A Advisor 40 Under 40 Award, joining his partner and 2014 winner Travis Vandell.

Charles Lawson
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Charles Lawson

Charles Lawson is SVP of JND Government Services with more than 15 years of contracting, program management, and leadership experience with the federal government.  As a veteran of the Federal Trade Commission (FTC), he oversaw the agency’s redress administration program and administered more than 1,000 redress distributions to tens of millions of consumers across a broad spectrum of industries.  During his tenure, Charles worked on the largest and most complex FTC matters in the country.

Charles contributed to court testimony on various settlement administration matters and was routinely sought out by many federal, state, and foreign consumer protection agencies in the administration of settlements, the establishment of settlement program offices, and federal contracting implementation.  He was a certified contracting officer representative, and business system owner trained in federal information system management.  Charles served as an excellence in government fellow by completing an executive development program.  He piloted numerous federal projects, including successfully developing a partnership between the FTC and major American cities to promote consumer protection education.  He was also instrumental in developing a best practices committee among federal regulators engaged in settlement administration.

Prior to the FTC, Charles was a vice president at Citibank/Citicorp and is a graduate of their Global Management Program. 

Charles earned his B.A. from the University of Massachusetts/Amherst and M.B.A. from the Owen Graduate School of Management at Vanderbilt University.

Scott Lombard
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Scott Lombard

Scott Lombard is SVP of JND eDiscovery and oversees the comprehensive aspects of the company’s discovery management service, specializing in forensics, eDiscovery, secure hosting, analytics and trial support.

Scott and his team meet in-person with clients to best understand their individual needs and cooperatively devise a strategic plan to optimize their success. Using years of complex litigation experience, he and his team consult and recommend a unique case map for complete data management. These plans may include multiple review teams in various locations, writing and consulting on litigation holds, eDiscovery orders, search terms and hosting for a real-time review. Scott also leads the company’s team of professionals to provide litigation support services on criminal, civil, toxic tort, employment and class action cases. The scope of services include data collection, hosting, processing, scanning, review, coding, trial support and production. Some notable projects that Scott has managed include Calaveras Asbestos cases, DOJ v. Tom Petters and Medtronic v. Globus Medical.

Prior to working in eDiscovery, Scott was an Emerging Markets Officer for DataBuilder/Interwoven in the legal document management industry.
Scott is a well-recognized speaker presenting to attorneys, insurance companies, and businesses regarding litigation support electronic discovery, compliance, risk management and processes.

Scott regularly speaks at conferences such as the Sedona Conference, Insurance Risk Managers Institute, Associated General Contractors, and West Coast Casualty Conference.

Scott received his B.A. in business management at Lacrosse University.

Mike Sherin
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Michael Sherin

Michael Sherin (Mike) is a senior advisor to JND Legal Administration, bringing over thirty years of legal and financial services, management consulting, and banking experience to all client engagements.  Mr. Sherin was one of the founders of GCG and served as GCG’s chairman until 2008.  Mr. Sherin’s noteworthy accomplishments include managing the relationship with Manville Trust during a successful, multi-year project.  He led the sales and project delivery teams over nearly two years on-site in Kuwait for that government’s claims assignment following the Persian Gulf War using the United Nations Compensation Commission’s protocols developed for the claims administration project. Mr. Sherin also managed a multi-year product liability settlement for the Weyerhauser Company involving a siding product. In addition to managing the claims administration in this case, he managed the communications with the field inspection subcontractor and reported damage calculations to the defendant company’s designated management.

Prior to his executive roles at GCG, Mr. Sherin spent 14 years at KPMG Peat Marwick. Before this, he was a senior officer with the financial services company consulting practice of the former Touche Ross & Company.  He also brought his consulting skills and organizational management experience to the trust department of a Long Island regional bank, serving as senior vice president and officer in charge of the department.

Mr. Sherin currently serves as the treasurer of the Legal Aid Society of Suffolk County where he has been a trustee for nearly 20 years.  He is also the treasurer of Crime Stoppers of Nassau County, Inc., and has served in this role since it was founded over 20 years ago.

Travis Vandell
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Travis Vandell

Travis Vandell is CEO of JND Corporate Restructuring with over seventeen years of hands-on, industry experience. In 2012, Travis co-founded UpShot Services LLC, a claims and noticing firm focused on the needs of companies in bankruptcy, which was acquired by JND Legal Administration in 2016. During the tenure of his career, Travis has managed some of the largest and most notable corporate restructuring matters in history, including General Growth Properties, The Sharper Image, and Six Flags Amusement Parks.

Travis began his professional career as a legal intern for both the Honorable Stephen D. Gerling, Chief Bankruptcy Judge for the Northern District of New York, and the Honorable Cecelia G. Morris, Chief Judge for the Southern District of New York, Poughkeepsie Division. Thereafter, Travis represented Chapter 11 debtors as an associate at Ashby & Geddes, a boutique, corporate bankruptcy firm in Wilmington, Delaware. Prior to co-founding UpShot Services, Travis was a senior managing consultant at Kurtzman Carson Consultants LLC (KCC) for the better part of a decade where he led a number of prominent Chapter 11 cases and was a contributing member of the business development team.

In May 2014, Travis was announced as a winner of the 5th Annual M&A Advisor 40 Under 40 Recognition Awards.

Travis earned his J.D. and M.B.A. degrees from Syracuse University. A former archaeologist, he also holds a B.A. degree in anthropology from the University of Arizona.

What We Do

JND delivers the highest quality of performance and service when it comes to handling your administration needs.

JND Class Action Administration delivers comprehensive administrative resources to its clients through its pre-settlement consultation, complete notice services, claims processing and validation, scalable call center capabilities, state of the art website design for static and interactive case specific sites and an array of distribution services. The principals of JND have handled some of the most complex class action settlements in the country’s history. The JND founders have worked with leading partners on both sides of the aisle, as well as with Fortune 500 companies to help design and effectuate class action settlements worth billions of dollars affecting hundreds of millions of people. JND recently acquired Class Action Administration (CAA), a company recognized as one of the leading administrators in the country for the past six years and was recently named Best Claims administrator in the United States by the National Law Journal.

To learn more about JND Class Action Administration, click here.

JND Corporate Restructuring focuses solely on the needs of companies in bankruptcy. With its technology-driven claims and noticing abilities, JND is a new breed of Claims Agent. The principals of JND along with the seasoned Restructuring management team have worked on some of the country’s largest bankruptcy matters. JND helps navigate the intricacies of claims and noticing and provides clients with the support they need along the way. Armed with a powerful set of tools, from cutting edge technology to top of the line equipment, JND Corporate Restructuring provides exactly the services clients need, including pre-filing services, creditor communications and inquiries, noticing, claims processing and analysis, balloting and tabulations and disbursements. JND recently acquired UpShot Services LLC, the fastest growing company in the space and an industry trailblazer.

To learn more about JND Corporate Restructuring and its subsidiary UpShot Services, click here.

JND Government Services specializes in working with the unique needs of government entities throughout the United States. Based on prior experience with the Department of Justice (DOJ), the Federal Trade Commission (FTC), the Securities and Exchange Commission (SEC) and the Consumer Financial Protection Bureau (CFPB), as well as with State AGs throughout the country, JND is particularly well situated to assist with all facets of any redress administration that requires outreach to constituents. JND’s broad ranging services include comprehensive noticing, claims processing and validation, contact services, state of the art website design and distribution and account reconciliation. Led by Charles Lawson, a 15-year veteran of the FTC, JND is the only administration firm to offer this specialized service line.

To learn more about JND Government Services, please contact us at

JND Mass Tort Administration offers its extensive experience in both Global and Case Administrations. The JND team has been called upon by clients to create a database of information sufficient to design and implement a fair and reasonable distribution plan, construct portals for key stakeholders, develop and maintain case specific interactive websites, maintain sophisticated call center operations to manage claimant communications, handle mail center services, document management, claims processing and wide ranging distribution services. Additionally, JND efficiently manages all aspects of case intake, including Plaintiff Fact Sheet (PFS) preparation, retention, medical record retrieval, creating chronologies, evaluating and summarizing medical information, lien verification, HIPAA compliance and scheduling medical monitoring appointments.

To learn more about JND Mass Tort Administration, please contact us at

JND eDiscovery partners with its clients to understand the specifics of each case and delivers a well-tailored litigation management solution. JND recently acquired Alloy Group, an industry frontrunner, with deep project management and complex litigation experience. Because our team understands that every case presents a unique set of variables and goals, JND eDiscovery selects the best tools suited to meet clients’ needs. Our detailed services include targeted discovery requests, cost-effective hosting, data analysis, logical, physical and mobile forensics, reporting, data recovery, email examination, opposing evidence consultation, expert testimony, and timeline generation. JND eDiscovery’s seasoned litigation management professionals are “hands on” at all levels in order to help our clients identify, prioritize and make real-time decisions.

To learn more about JND eDiscovery, click here.


Our principals have overseen engagements of all sizes and unique challenges, including some of the largest and most complex cases in our nation's history.

American Airlines Bankruptcy
Auction Houses Antitrust Litigation
Bank of America Securities Litigation
BP Deepwater Horizon Settlement
Cobell Indian Trust Settlement
Engle Smokers Trust Fund
Expedia Hotel Taxes & Fees Litigation
Federal Mogul Bankruptcy
GM Bankruptcy
GM Ignition Switch
Gulf Coast Claims Facility
IPO Securities Litigation
Music Publisher's Settlement
Red Bull False Advertising Litigation
Royal Ahold Securities Litigation
Stryker Modular Hip Settlement
T-Mobile Remediation Program
Verizon Wireless FTC Litigation
Visa/Mastercard Antitrust Litigation
Worldcom Securities Litigation


OCTOBER 13, 2016
How To Minimize Notice Risks In Securities Class Actions
Neil Zola writes on the difficulties that securities class actions can present with noticing—and shares his strategies on how to ensure maximum visibility and class participation. READ MORE

SEPTEMBER 30, 2016
Female Execs To Contrite VC: Thanks But The Damage (Continues To Be) Done
A recent article went viral for telling women to use their initials online. Here's why successful female entrepreneurs think that's bunk. READ MORE

SEPTEMBER 23, 2016
Just add Relativity: Appliance saves Lowey Dannenberg $2.5M on Class-Action case
JND and Relativity enabled a 40-lawyer firm to rapidly support a large review project with approximately two million documents and reviewers in four separate offices at an estimated cost savings of $2.5 million. READ MORE

SEPTEMBER 14, 2016
JND Legal Administration Successfully Closes Major Class Action Settlement Administrations
JND Legal Administration, a management and administration company delivering service lines in class action, mass tort, corporate restructuring, government services and eDiscovery, today announced the successful completion of several major complex class action settlements. READ MORE

AUGUST 31, 2016
Community round-up: Judicial appointment in Connecticut as restructuring firm expands into Channel Islands
US-based JND Legal Administration has appointed a new vice president of corporate restructuring. READ MORE

AUGUST 23, 2016
JND Legal Administration Appoints Michael Hill as Vice President of Corporate Restructuring
JND Legal Administration, a management and administration company delivering service lines in class action, mass tort, corporate restructuring, government services and eDiscovery, today announced that Michael J. Hill is joining JND Corporate Restructuring as vice president. READ MORE

AUGUST 5, 2016
Law firms vie to hire public figures
After hanging out its shingle in February, JND Legal Administration of Seattle wasted little time in mining the public sector for talent. Charles Lawson, who directed the Federal Trade Commission’s Bureau of Consumer Protection settlement fund administration program... READ MORE

JULY 27, 2016
JND Legal Administration Bolsters Business Development with Industry Veteran
JND Legal Administration, a management and administration company delivering service lines in class action, mass tort, corporate restructuring, government services and eDiscovery, today announced that Sondra Monroe joined the team as senior account manager. READ MORE

JULY 21, 2016
JND Legal Administration Adds Michael Sherin as Senior Advisor
JND Legal Administration, a management and administration company delivering service lines in class action, mass tort, corporate restructuring, government services and eDiscovery, today announced the appointment of Michael Sherin as senior advisor. READ MORE

JULY 21, 2016
JND Legal Administration
JND Legal Administration, a management and administration company delivering service lines in class action, mass tort, corporate restructuring, government services and eDiscovery, today announced the appointment of Michael Sherin as senior advisor. READ MORE

JULY 21, 2016
JND Legal Administration Appoints Michael Sherin as Senior Advisor
JND Legal Administration announced the appointment of Michael Sherin as senior advisor. A founding member and former chairman of Garden City Group, Sherin has worked extensively with the three founders of JND Legal Administration. READ MORE

JULY 21, 2016
JND Legal Administration Adds Industry Titan Michael Sherin as Senior Advisor
JND Legal Administration, a management and administration company delivering service lines in class action, mass tort, corporate restructuring, government services and eDiscovery, today announced the appointment of Michael Sherin as senior advisor. READ MORE

JULY 6, 2016
To Build Own EDiscovery Group, JND Legal Administration Acquires Alloy Group
JND Legal's JND eDiscovery uses Alloy Group's ediscovery and forensics resources to form "the core" of its new line of business. READ MORE

JULY 6, 2016
JND Legal Administration Announces the Formation of JND eDiscovery
JND Legal Administration, a company specializing in the management and administration of class action, bankruptcy and mass tort claims, today announced the formation of JND eDiscovery with the acquisition of Alloy Group. READ MORE

JUNE 14, 2016
JND Legal Administration Bolsters Senior Ranks and Introduces Government Line of Business
JND Legal Administration, a company specializing in the management and administration of class action, bankruptcy and mass tort claims, today announced the appointment of Charles Lawson as senior vice president of JND Government Services. READ MORE

May 24, 2016
JND Legal Administration Taps Amanda Horn as Senior Vice President of Client Services
Appointment of Industry Veteran Supports Company’s Rapid Growth Trajectory and Dedication to Client Services. READ MORE

May 4, 2016
On the Move
Attorneys Jennifer Keough, Neil Zola and David Isaac have formed JND Legal Administration to administer large-scale class actions, bankruptcy and mass tort cases. READ MORE

MAY 3, 2016
RELEASE: Class Action Administration Named Best Claims Administrator by The National Law Journal
Seattle, WA (May 3, 2016) JND Legal Administration today announced that The National Law Journal (NLJ) recently awarded Class Action Administration LLC as its choice as the nation’s leading class action administration firm. READ MORE

April 13, 2016
JND Legal Administration
Three legal administration experts have formed a new firm, JND Legal Administration, and acquired two legal administrators. READ MORE

MARCH 29, 2016
RELEASE: Former GCG Executives Announce Formation of JND Legal Administration
Seattle, WA (March 29, 2016). Three nationally recognized legal administration experts today announced the formation of a new firm... READ MORE

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